Forum Discussion
SamHill
3 years agoSuper Hero
This sounds to me like your system may be running out of memory (RAM) when trying to process the import. Shutting down your system will be releasing the RAM again. You can get utilities that allow you to release RAM without shutting down your system (I use something from Norton system utilities).
It may be that Storyline has a leak and isn't releasing RAM after processing the import. I don't think there is any quick solution for you other thank putting as much RAM in your system as possible.