Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance while developing my courses. I click on pretty much anything in the app and have to wait a full second before Storyline 360 responds. This has slowed my production down significantly. I was wondering if there's a way to get a 64-bit version or if anyone is having a similar issue.
Thanks
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
118 Replies
- Jürgen_Schoene_Community Member
here is an interesting link on the subject
ie11 was a big problem - IE11 is gone -> @articulate please move to 64 bit
disadvantage would of course be - no support for windows 10 (32 bit) - or create 32b bit and 64 bit application (as all other software manufacturers have been doing for a long time)
i don't know of any other software - that is still being developed - that doesn't offer a 64bit version
- DwayneSchamp-f3Community Member
Over 30 crashes in the past two days due to memory issues with this, and only this, application. This one pops up now, as well as the ones Diarmaid is getting as shown above. I have nothing else open, Outlook closed, Edge closed, WebEx closed, PShop closed, even itty bitty memory user Notepad is closed. I'm manually saving after every change (something I thought I wouldn't have to do again) as I don't even trust the autosave feature.
And I have researched others as well, and agree with Jurgen, no other software of any caliber or worth as much, still only offers a 32bit Windows version. They have all gone 64bit and offer full Macintosh versions. Did the developers at Articulate all quit? And if so, where did they go so I can start researching that product! I might have to go back to Lectora!
- ShannonDunn-958Community Member
2023 is the year that I look to take my team to Captivate. We'll redevelop all modules and close the storyline chapter. It is a shame, but as developers, would our customers accept the response and lack of communication from us as we get (or don't get) from Articulate?
Another benefit is that I can finally do the deep dive into mac...
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🌲 Consider the environment. Do you really need to print this email?- DiarmaidCollinsCommunity Member
NOOOOOOOOOOOOOOOOooooooooooooooo.............
Do not say the "C" word, please?
Genuinely, even though Storyline is like an abusive and potentially psychotic partner in an increasingly fraught and toxic relationship, it is still a million times better than... that... alternative.
Awful, awful software. Though it is about 5 years since I last used it (shudder).
- DiarmaidCollinsCommunity Member
Here's another one from yesterday. Not as frightening as Dwayne's "unable to save" message (seriously??? like how utterly heartstopping is it to receive THAT message no matter how robust you think the autosave is?) but still, this kind of tells me that Storyline is literally fighting with my Windows somehow.
All I did was click on that Draw icon and there was a flash and the Explorer.EXE modal popped up as well somehow making the settings app, which was open in the background, semi-visible.
Had to force quit because the entire Windows environment was unresponsive. Storyline just hung then when I tried to open it - so I did yet another uninstall and fresh install. This is just exhausting having to battle with the software one is trying to make a living with.
- Jürgen_Schoene_Community Member
which systems are you using
in my experience, storyline is much more stable on windows 7 - even though it is not officially supportedat least articulate teaches you - that you always need a good independent backup strategy for all your projects - or you are lost
- RobPuricelliCommunity Member
This is no consolation for those of us whose IT departments mandate later versions of Windows :-(
- RobPuricelliCommunity Member
The silence here from Articulate representatives is deafening.
Here we are, some 5 years since this issue was first raised and we are still no further forward, still completely in the dark in regard to Articulate's plan. I half joke that we will be using 128 bit systems by the time we see a 64 bit version and we will have to start all over again.
Given the significant amounts of money that we pay for either the standalone version or for Articulate 360, it is unbelievable that we are still exactly where we were 5 years ago and with no solution in sight. I am in the process of onboarding 7 members of my team to Articulate 360 from their current perpetual Storyline 3 licences. This will cost in the region of $10,500 pa on top of the $3000 pa we currently pay for our Instructional Designers. This is in addition to the 50+ seats we already pay for globally. That is not an insignificant amount of money for any business. And I am forever asking myself what do we actually get in return for that?
Like others here, I am seriously considering drawing up a proposal to move our organisation to an alternative solution. It may involve a significant up front cost and will, undoubtedly, be a nightmare to transition, but what alternative do we have? Throw money at something that fails to keep up with the most basic of requirements?
I sincerely hope I am proven wrong, but I fear the worst. - TravisSlusserCommunity Member
Third year replying to the same thread with the same message:
"Checking back in to see if the 64-bit version has made it onto the official 'Articulate' road map yet? "Increase your prices with no improvement in product since storyline 2. Just really gross feeling. Borderline scam.
- RobPuricelliCommunity Member
I'm curious to know if the recently announced sun-setting of Storyline 3, and Articulate's obvious shift to subscription only, may finally see a move to 64bit for Storyline 360?
If we don't hear anything from Articulate on this matter soon, my organisation will begin actively exploring a migration come 360 sub renewal time. - JoeFrancisCommunity Member
Maybe Articulate is trying to break the record held by Duke Nukem Forever from when it was announced until it finally shipped. 🙄
- ThomasHadley-78Community Member
me to and many others
- DiarmaidCollinsCommunity Member
It looks as if the focus for Articulate is on trying to make Rise the go-to tool for eLearning Development. They have shuttered Storyline 3, and there have been ... minimal... improvements to the absolute basic functionality within Storyline360 (has anyone tried drawing a curved line recently?) on really, really basic feature requests for nigh on 10 years.
What makes any of us think that Articulate is listening or even cares about our issues with this clunky software? Why do we think that the ability to make bespoke eLearning Solutions™ for our clients in any way benefits Articulate when, with the priority on Rise, ANYONE can make an eLearning Course with ease - "No Skills Necessary"? It's just WYSIWYG modals and text slammed in. Simples.
The idea that 64-bit development will make them money over a web-based offering that anyone can use is, sadly, delusional, I feel at this stage. It's such a pricey subscription for so many things I NEVER use in order to use an app that is shonky at best, and neglected as worse, is just infuriating to me.
Rumour had it that there was a Mac version in the pipeline a few years ago, but, yeah...
I'm not holding my breath for any major, profound and useful update to Storyline 360 in the near future, and indeed, suspect it will be shuttered as well as soon as Rise usage gains critical mass.
/rant
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