Forum Discussion
A module that basically went poof and disappeared
Hi,
My client is working on a project and, after publishing one of her modules in Rise, it seems to have completely disappeared. It’s not in the Deleted folder (it’s been three days, so it should s...
Hi ELISACADEMY!
Sorry to hear your colleague is having trouble locating a Rise 360 course from their dashboard. That is definitely strange behavior!
Thanks for sharing the troubleshooting steps you've already tried. I've opened a support case on your behalf, so our support engineers can have a closer look at this issue.
You're in excellent hands working with them, and they should be following up with you shortly!
Hi Steven, thanks a lot! Hopefully we’ll track down the missing module.