Forum Discussion

RekhaMohanty-5c's avatar
RekhaMohanty-5c
Community Member
2 years ago

Access denied

Hi, early this morning..in trying to open RISE, the following error is displayed. Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this messa...
rise 360
DavidMaughan's avatar
DavidMaughan
Community Member
2 months ago

This seems to be a recurring issue. It just happened to me now in the middle of using Rise360 when trying to load a new microlearning, and now I can't access Rise360 at all. This has happened to me multiple times over the last few weeks. Any ideas? 

The first couple times it happened, I had multiple microlearnings open in different browser tabs, so I thought maybe that caused an issue. But today, I was only opening one microlearning. So now it seems like a broader issue. 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi DavidMaughan​!

    I'm sorry to hear you're having trouble accessing Rise 360!

    I see that you've already opened a support case being handled by my teammate, Luiza. Smart move! It looks like she just replied to your e-mail sharing insight and suggestions.

    We can continue the conversation there to keep all information in one spot.