Forum Discussion
Access path denied - Republish with audio file - SL360
Hello,
I have an issue when publishing again the same content. Please find attached the printscreen.
I have tried by using a shorter path name.
When I publish into a new empty file, it works.
When I try to republish in the same file, I get this message. It is always refering to one of my audio files (funny thing is I uploaded a .wav and SL is publishing a .mp3, I don't know if there is a link with my problem)
Do you have another tip to give me than creating a new file for each new publish?
Best regards,
16 Replies
Hi there,
I'm also having this problem too, access path denied. I tried saving to a new folder, a new storyline save file, nothing seems to work. I did try exporting a new save file with some basic slides, and that seems to work, however this project won't.
Need help quick!
Hi Sarah!
We're happy to help! I want to point you to submit a case with our Support Engineers when you're running into a time-sensitive issue so they can offer their expertise as soon as possible.
Are you using OneDrive? If so, I'd recommend pausing syncing when saving the file. I've seen OneDrive cause similar issues in the past.
Hello!
I think that the issue is that the antivirus is blocking "storyline.exe" to write in the folder.
Maybe if you include "Storyline.exe" into the antivirus exception list or disabling the antivirus before you publish it could resolve this issue. It worked for me.Hi All,
I was facing this same problem with .mp3 files. It was intermittent, some publishing's would be fine, others not.
I suspected it was an Admin access issue so to get around it I saved the. story file on a USB drive, opened the project from there and published back onto the USB with no issues.Not sure what is triggering the access issue for some projects and not others, but it's impossible for someone like me to gain Admin access rights in such a large org, so this workaround may help if you're in the same boat!
