Forum Discussion
Accessibility Checker Issues
- 4 months ago
Here is the reply I received from support that resolved this issue for me.
It sounds like the new Accessibility Checker tool in Storyline 360 may have been undocked and is now hidden off-screen, which would explain why you're seeing the accessibility indicator but can't actually open or interact with the checker itself.
This can occasionally happen if the panel is moved outside the visible workspace or onto a disconnected second monitor.
To bring it back into view, try redocking all windows in Storyline:- Click on the View tab in the Storyline 360 ribbon.
- Select Redock All Windows.
This will reset the layout and should bring the Accessibility Checker back into your visible workspace.
Hello,
Same issue here. The Accessibility Checker icon shows the number of issues, but nothing happens when I try to open it. I've tried restarting Storyline and checking for updates, but no luck so far. Anyone found a quick fix for this?
Best Regard,
Lora
- LaurenDuvall4 months agoStaff
Hi lora785! Thanks for letting us know that you are having trouble using the Accessibility Checker! I've opened a case on your behalf and sent over a quick troubleshooting step. Please let us know if the Accessibility Checker still isn't appearing.