Forum Discussion
Accessibility checker window not showing
Hi there,
I am having a recent issue with the Accessibility Checker window not showing anymore. I've been restarting program, computer, network, ... I've been reverting version, rolling back and upfront to newer version. Each time result is the same : not window show up when clicking either the Accessibility Checker option on the VIEW Ribbon menu or at the buttom of the general toolbar...
I am the only one?
3 Replies
Hi richardlorra659!
Sorry to hear you're having trouble accessing the Accessibility Checker in Storyline!
I see that you've also opened a case, being handled by my teammate Lianne. It looks like she just replied to your e-mail, sharing insight and suggestions.
Let's continue the conversation through your case to keep all information in one spot.
I am having the same issue. would an update fix this problem?
Hi, WendyBriand!
I'm glad you reached out about this!
Did you also recently rollback to an older version of Storyline 360? As a first step, making sure you're up to date with the latest version is a great idea. We're currently on Build 3.101.34961.0. If that doesn't resolve the issue, I'd like to connect you with one of our Support Engineers to get this resolved as quickly as possible!
