Forum Discussion

VenkateshJag197's avatar
VenkateshJag197
Community Member
4 years ago

Accessibility Issues in the Interactive and Video Pages

Hi Team, We are using Storyline 360 version 3.51.24979.0 and we are facing the following four accessibility issues (functionality-wise they are working fine). Issue 1: In a Knowledge Check page,...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Venkatesh!

I'm happy to help! I've tested your project using JAWS 2020, and here are my findings:

  • I'm noticing the same with the focus rectangle staying on the submit button after it's pressed. This is something that occurs specifically with JAWS since the focus doesn't automatically move to another object. This behavior doesn't occur when using NVDA.
  • I'm also seeing the focus order starts from the top after the submit button is selected rather than returning to the radio buttons. Oddly enough, this behavior doesn't happen in NVDA. When using NVDA, the focus returns to the Yes and No text. I'll share this with my team to understand if this is an issue within Storyline or JAWS.
  • I haven't seen a similar issue with the focus staying on one object while reading another. Can you confirm if this same behavior happens when using NVDA as well?
  • Have you looked at adding alt text to the video so that it reads the correct name?

I appreciate you sharing these issues with us! I'm happy to share this with my team so we can keep track of these reports. 

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