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AndrewFord-5e09's avatar
AndrewFord-5e09
Community Member
4 years ago

Active Text Entry Cursor upon Timeline Start

Hi Friends!

This morning I was developing slides where I had my students click on a hotspot, which simply jumped to the next slide that contained my Text Entry box. For about 2 hours this morning, any time I would get to the particular slide with the Text Entry box, the cursor was already activated and "blinking". Then halfway through my day, I went to preview the project, and text entry box was dead, forcing me to "click twice" into the same location in order to activate the cursor. Does anyone know why the cursor in a text entry box may or may not be active when the timeline starts?

  • Hi, Andrew, and welcome to E-Learning Heroes! ✨

    Thank you for reaching out!

    The cursor will be active when the slide starts if it's the lowest item on the timeline:

    Windows 10 (1) 2021-10-07 at 4.57.36 PM

    If your design allows, and it's not currently set up that way, can you move it, so it's on the bottom of the timeline?

    Screen Recording 2021-10-07 at 04.58.52 PM

    Let me know if this works!

  • You can also add as the bottom item on a layer as well if the design does not allow on the base layer

  • I tried this on my project, but it didn't work for me. Even with the text entry at the bottom of the timeline, the cursor isn't automatically popping into the text field when the slide starts. 

  • Hi Sarah, and welcome to the E-Learning Heroes community! ✨

    I see you are working with John Carlo in our support department, so you are in good hands. Should you need additional assistance, feel free to reach out to us in the case. 

    • BradyJamison's avatar
      BradyJamison
      Community Member

      Hi, AndreaKoehntop . We are experiencing the same issue Sarah had a few years ago but I cannot find an answer posted from John Carlo. Would you be able to point us in the right direction please? 

      • LaurenConnelly's avatar
        LaurenConnelly
        Staff

        Hello BradyJamison! Since Sarah's cases might be outdated, starting a new case with our Support Engineers would be best. Could you share your .story file with their team in a support case?