Forum Discussion
adjusting captions for audio/video are so finicky
Hello netizens of Storyline,
Anybody had issues with how sensitive adjusting captions on both the audio and video are? It's quite difficult to move the box around because it keeps snapping to certain positions in the audio. Shortening or extending the boxes is difficult to grab at times. This would minor if it's just a few, but I usually have hundreds of voice overs to add captions to.
Rob
Hi Rob,
Sorry to hear about your experience with the Captions Editor in Storyline 360. Here's a quick recording so you can see the behavior that I get when I try to make edits to captions in a sample project file:
Based on my testing, I didn't observe any snapping to any position, and I was also able to resize the caption boxes pretty easily.
As a troubleshooting step, try doing a repair of your Storyline 360 installation if the behavior of your editor is different from mine. If the issue persists, open a case with our support team here so we can take a closer look at what's happening.
