Forum Discussion
AI Text to speech not updating closed captions
Hello everyone!
Happy to share that we've just released a new update for AI Assistant!
In our September 15th Update, we've included essential fixes and new features. We've released a fix for:
- Closed captions for AI text-to-speech in Storyline 360 weren’t updated after the narration was edited.
Rise 360 updates automatically, so new features and fixes are available immediately. To access the newest enhancements for Storyline 360, install the latest version by opening the Articulate 360 desktop app and clicking Update.
Please let me know if you need additional help.
Hi AndrewKrahn,
I understand that you're having difficulty when regenerating your AI TTS Audio as the captions do not update along with the new audio in Storyline 360. I get how confusing that must be! I can confirm that I am not experiencing this on my end, so I'm happy to learn more!
- What voice are you currently using?
- Do you notice any change if you do not manually delete the closed captions prior to audio regeneration?
- Is this happening with any other projects or just this one?
As a troubleshooting step I'm curious if you are able to import any caption files ( Typically they are file types ending in .srt, .vtt, .sbv, and .sub files) when working in the latest version of Storyline 360 (Update 115).
I have also shared your feedback on SSML when working with AI TTS voices with our product team. We'll be sure to share any updates in the future regarding any updates. If you are using v3 we recommend rolling back the model to v2 for more accuracy.
We'd be happy to take a closer look at your .story file within a support case if you are still unable to see closed captions for your re-generated audio.
Looking forward to hearing from you!