Forum Discussion
AI Text to speech not updating closed captions
Hello everyone!
Happy to share that we've just released a new update for AI Assistant!
In our September 15th Update, we've included essential fixes and new features. We've released a fix for:
- Closed captions for AI text-to-speech in Storyline 360 weren’t updated after the narration was edited.
Rise 360 updates automatically, so new features and fixes are available immediately. To access the newest enhancements for Storyline 360, install the latest version by opening the Articulate 360 desktop app and clicking Update.
Please let me know if you need additional help.
I am also experiencing the same behavior as AndrewKrahn
Hi JillJo,
Sorry to hear that you're also experiencing this issue.
I can confirm that we have this behavior logged as a bug in Storyline 360. This bug causes:
- Updating AI & Standard Text-to-Speech does not update the corresponding closed captions.
This behavior does not occur for AI Text-to-Speech if Articulate Localization is enabled. However, this issue occurs consistently for standard Text-to-Speech, regardless of Articulate Localization enablement.
I've included your voice in the bug report so we can notify you as soon as a fix is ready. In the meantime, as a workaround, we suggest:
- Select the Audio from the Slide or Timeline.
- On the top ribbon, navigate to Audio Tools: Options > Closed Captions.
- Delete the existing closed captions.
- Apply the 'Generate with AI option' to create updated closed captions.
Thank you for your patience. I'm sorry if this has been slowing you down!