Forum Discussion
AI voice no longer available
I had created my file earlier using the AI assistance with Paul’s voice. However, today when I tried to record again with Paul’s voice, I noticed that his name is no longer appearing in the text-to-speech options.
Could you please guide me if this issue is from my side or suggest how I can resolve it? Since many of my modules are already recorded with Paul’s voice, it will be quite difficult to re-record everything with a different option. I would really appreciate your help in finding a solution so I can continue the project smoothly.
Hello bvkapadia,
I see that you're working with my colleague Ian in a support case regarding the removal of unsupported AI-Generated Voices. I want to confirm that this change was in coordination with our latest version of Storyline 360 (Update 104).
We'll continue the conversation over in your case, so everything is in one spot!
Hi. I have raised a case as one of voices I am using for a program of 16 eLearning modules has disappeared. Are you able to a. confirm that the voices that were removed cannot be used anymore, b. provide a list of the removed voices, and c. outline the plan for your customers who are having to do significant rework please?
I'm sharing the update from this thread! We have worked with our ElevenLabs partner to bring back legacy voices.
Hi all! We hear your frustration about the recent removal of several AI-generated voices from Storyline 360. It's clear this change has significantly impacted your projects, and we understand how disruptive this has been, especially without advance notice. We’re genuinely sorry about how this has impacted you.
In response to your feedback, we have worked with our ElevenLabs partner to bring back legacy voices, meaning the legacy voices have returned to Storyline 360. What does that mean for you? You will now see the legacy voices listed again.
We're working with ElevenLabs directly to establish better communication channels so we can provide more advanced notice of any future voice changes and what the impact will be for you as authors.
