Forum Discussion

TaniaFerrario's avatar
TaniaFerrario
Community Member
5 months ago

AI voice no longer available

Hello, for one project I used a voice from the library, specifically Alex British Male Narration voice. After a few days, upon re-entering the project for changes on the audio files, I could no lo...
ai assistant
storyline 360
bvkapadia's avatar
bvkapadia
Community Member
20 days ago

 I had created my file earlier using the AI assistance with Paul’s voice. However, today when I tried to record again with Paul’s voice, I noticed that his name is no longer appearing in the text-to-speech options.

Could you please guide me if this issue is from my side or suggest how I can resolve it? Since many of my modules are already recorded with Paul’s voice, it will be quite difficult to re-record everything with a different option. I would really appreciate your help in finding a solution so I can continue the project smoothly.

LucianaPiazza's avatar
LucianaPiazza
Staff
19 days ago

Hello bvkapadia​, 

I see that you're working with my colleague Ian in a support case regarding the removal of unsupported AI-Generated Voices. I want to confirm that this change was in coordination with our latest version of Storyline 360 (Update 104).

We'll continue the conversation over in your case, so everything is in one spot! 

  • FelicityWigh485's avatar
    FelicityWigh485
    Community Member
    19 days ago

    Hi.  I have raised a case as one of voices I am using for a program of 16 eLearning modules has disappeared. Are you able to a. confirm that the voices that were removed cannot be used anymore, b. provide a list of the removed voices, and c. outline the plan for your customers who are having to do significant rework please?