AI Voiceover delay

Good morning! I'm experiencing a new issue with my Articulate Storyline that I need help with. 

I used the AI text-to-speech feature, and when I go into Review, the audio doesn’t play in sync with the timeline. The notes and recording captured the entire script, and when I preview the voiceover after creating the script, it plays as expected. 

However, when I publish the course to Review 360 or preview the slide, the audio consistently skips the first three or four words.

Does anyone have any experience with this issue or any advice on AI text-to-speech?