Forum Discussion
Anybody using Rise in Docebo?
Hi all,
Our team is new to Rise 360 and struggling to figure out how to get Doecbo to correctly mark completed courses as complete. Has anyone else experienced similar issues and found a solution?
Hi there, Mortgage Champions! Welcome to Articulate 360.
Here's a helpful article about reporting statuses for Rise 360 courses. It isn't specific to Docebo, but it does provide some great general guidance about reporting success and completion.
Hi Everyone,
I don't have a solution to this, but I am also having issues with Rise course being tracked or marked as completed in Docebo. I have two open tickets and neither Articulate or Docebo has been able to tell me the issue, but the reports tell me that a user a completed the course in a matter of seconds. When I dive in deeper to the reports, I find there are multiple times recorded, sometimes saying that the user was in the course for over an hour, but regardless the total time is still being marked at a couple of seconds. I am exporting the courses as TIN CAN, which is the most recommended according to that article from Crystal.
If anyone else has found a solution to this, I would love to hear!
Hi Mortage Champions,
Our team worked through this issue this morning. You will need to configure settings in Rise and Docebo. Rise can track through course completion, Tracking using quiz results, or by a Storyline file.
Since we are using Tracking using quiz result Docebo requires settings under Advanced Properties:
Lastly, the content package you upload to Docebo will need to be deployed to CLOR, so the interactions can be tracked within the system.
We originally used the course completion setting, which has similar settings but does not require the same degree of configuration. Hopefully, you were able to figure this out already!
Jerrett,
Question you stated: "the content package (xAPI in my case) you upload to Docebo (and use as training material in a course?) will need to be deployed to CLOR, so the interactions can be tracked within the system."
Just wondering if this is something from docebo suggesting, or did you find that this helped in your tracking the course activities?
Thanks
Oh boy...I could go on a rant about this problem ALL DAY. There's a recent thread here...maybe what was posted by the staff will help you...maybe not but I'm in the thread hoping more people come through with advice beyond what is there so far. Docebo Wont Trigger Rise Completion.
Since your post is old...maybe you will be our champion with the answer by now! lolOh, I have nothing helpful to add other than.
They HAVE TO! - this shouldn't be a thing? This Is a thing? How is this a
thing??
I mean THEY'RE Docebo University IS ALL RISE!! Okay not really , but all the
beginning stuff (pages, widgets, users) is.
AL
