Docebo won't trigger completion of Rise SCORM file
May 19, 2022
Hi All -
I'm very stuck trying to get my LMS, Docebo, to trigger completion (or even save the place) for someone completing a Rise file. When they complete the training, it isn't logging the completion and just leaves them at "in progress." When they "resume" the course, it kicks them back to the beginning regardless of where they left off. Here's what I've tried:
Scorm 2004 and 1.2
Passed based on completion (95% and 1%)
Passed based on quiz result
An "exit course" button at the end
Within Docebo, I have it set as the End Object Marker for the course.
For Score and Credits, it's listed for Do Not Enable Initial Score for Initial and Use Score of Last Training Material for Calculating Final Score. This is the only module in the course.
I tested in Scorm Cloud and was fine. I spent 2 hours on chat with a tech today and he was able to complete it successfully, but myself and a colleague could not. What am I missing here?