Forum Discussion

NUABYSS's avatar
NUABYSS
Community Member
4 years ago

Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?

We are experiencing an issue with extra long Rise 360 courses on our SCORM 1.2 engine - where they are not bookmarking correctly. We increase suspend data to 64,000 and it does NOT resolve the issue.

Is anyone else having this issue?

 

Reference: https://articulate.com/support/article/Rise-Version-History

Led me to: https://community.articulate.com/series/rise-360/articles/rise-360-share-a-course-with-learners?_ga=2.30477759.1461406639.1626370594-1711736033.1598909956#lms-reset

 

13 Replies

  • Thanks, Brett. I see Rowie is already testing your content, and I'll be sure he sees everything you've already shared in this forum discussion, too. 

  • Was there any patch or follow-up to this case? I have a client experiencing the same inconsistent bookmarking in their LMS where the course is 7 lessons of only about 6 pages each, but published as a 1.2 package. I'm seeing this in the SCORM logs:
    'cmi.core.suspend_data may not be greater than 4096 characters, your value is 4246 characters

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Craig,

      If you are publishing for SCORM 1.2 and the suspend data limits are being exceeded (4246 Vs 4096 max characters), your only option is to republish for SCORM 2004 3rd Edition or 4th edition that allows for 64000 characters.