Forum Discussion

EmilyRodenwald's avatar
EmilyRodenwald
Community Member
4 years ago

Arrows on Process Blocks not Displaying Correctly

Hi there,

I am having issues with my arrows in my Process block displaying correctly.  When I am editing it, it shows up correctly, but when I switch into Preview mode from the home screen, the arrows run into my content.  Any suggestions?

I am currently using Google Chrome as my browser of choice.  Thanks!

 

9 Replies

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Emily,

    It's working normally for me.

    Using latest version of Chrome.

  • RyanCoker's avatar
    RyanCoker
    Community Member

    I'm having the same issue. It appears to be only when the sidebar menu is being used. 

  • NickRoviezzo's avatar
    NickRoviezzo
    Community Member

    I am also having this problem with all my courses, even once they are exported. I'm using the latest browser as well.

  • Same issue here as well. Using latest version of Chrome. Arrows look ok when previewing in editor but NOT when looking at course through shareable link. Haven't tested in LMS yet. 

  • Hi Everyone! Thanks for your patience! We've released a fix for this. Please do a quick refresh on your browser and do a preview of your courses with a process block and this should be fixed.

  • Samantha_R's avatar
    Samantha_R
    Community Member

    I am having this issue now. Is this truly resolved, or something that has been ongoing? Is there a fix? If not, this is a HUGE problem that essentially makes the process block unusable. 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Our process block arrows are functioning normally. 

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hi Samantha, 

      Thanks so much for reaching out. I see that you've opened a support case and that you're working with my colleague Ian. You're in excellent hands!

      We'll continue the conversation over in your case. 

      Have a great day!