Forum Discussion
QasemParvez-49d
8 months agoCommunity Member
Articulate 360 - ERROR Keeps on crashing - Need help please
Hi,
Articulate 360 keeps on crashing and I keep on getting the error message below:
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xm...
StevenBenassi
7 months agoStaff
Hi Qasem!
Sorry to hear you're running into this error! I'd be happy to help!
To clarify, are you encountering this issue when trying to publish your Storyline course? First, I would confirm that you are working locally, as working off of a network drive may cause erratic behavior. Also, can you try importing your slides from the affected project file into a new, blank Storyline course?
Let me know if that does the trick! If not, I'd be happy to take a closer look at your .story file. Feel free to upload a copy here in the discussion or privately through a support case.