Forum Discussion

NareshKarnam's avatar
NareshKarnam
Community Member
6 years ago

Articulate 360 Couldn't load issue

Hello everyone, Most of the users are facing error like articulate 360 login issue. articulate 360 giving "Couldn't load, there was a problem connecting to Articulate 360. Please check your intern...
storyline 360
AnilKumar-0bf15's avatar
AnilKumar-0bf15
Community Member
6 years ago

Hi,
I tried resetting the network but still facing the same issue. Also tried on different different networks as well but it didn't work. 
KatieRiggio's avatar
KatieRiggio
Staff
6 years ago

Hi Anil,

Thanks for writing in!

Referencing Karthikprasad's scenario, our team recommended using a different network connection and checking the affected computer's Windows profile.

Since you already tried a different network, this is a great opportunity for our Engineers to step in! I opened a support case on your behalf, so an email should be in your inbox.

See you there!