Forum Discussion
Articulate 360 Couldn't load issue
I'm having the same issue. I tried changing the default browser and nothing is working. I am not able to open Articulate 360 Desktop app at all. It just hangs on the redirecting to browser to sign in. Any other solutions available?
Hi Sharon!
Sorry to hear that you're also having trouble logging into the Articulate 360 desktop apps. I'd be happy to help!
Thank you for sharing the troubleshooting steps you've implemented so far. In addition to changing the default browser, I would suggest clearing the cache as well. Also, this article outlines some of the common reasons a user may be unable to log into Articulate 360 desktop apps.
If still unsuccessful please reach out to our support engineers through a support case and they would be happy to continue troubleshooting with you!