Forum Discussion
Articulate 360 Dragging
Working on a module and the system is lagging behind (I click something and it take 10 seconds to process). IT has check and my system requirements exceed the proposed needs.
I've uninstalled and reinstalled...any suggestions??
MY SYSTEM:
256 SSD with 16 gig RAM and i5 Processor
Microsoft laptop
Hi Hilary,
I'm sorry to hear that you're having this issue! Great first step checking with your IT team. I went ahead and opened a support case on your behalf so we can investigate further. You should hear from our team soon via email.
Thank you! I did have IT got through and get out the entire system and that I met the requirements (I exceed them). The only software that is lagging/dragging is my SL.
Hello Hilary!
I see that our colleague Renato is working with you within your support case. You are in great hands!
I'll make sure he is aware of the findings from your IT team.
We'll continue the conversation over in the support case.
Have a great day and happy developing!
