Forum Discussion
Articulate 360 Install Error: 80070643
I get an error (code: 80070643) when I try to install the program, I tried every way but still couldn't find a solution and I already have 45GB free disk space.I believe I get this error because the path it uploaded is more than 260 characters but I cannot change the path. Is there any way to solve this problem?
Hello Yusef and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing the error that you are experiencing with installation.
It sounds like you've done quite a bit of troubleshooting already, so I want to connect you with our support team.
I've opened a support case on your behalf and you should be hearing from someone soon via e-mail.
I need to use this application to prepare my end-of-term project in a lesson I took, I don't have another pc that I can use, I have to solve this. Angelo Cruz from the support team contacted me and suggested a solution, but that didn't work either. I would be glad if you could help as soon as possible.
Thanks for the update, Yusuf. I see that you are continuing to work with Angelo, which is what I would recommend.
