Articulate 360 License Transfer

Thanks so much!

I have a contractor working with us that needs to use all the apps on Articulate. Can I assign him my seat? and then when he finished reassign the seat back to me? Would all the content still be there? Thanks

Hi Catherine,

You can assign your seat to the contractor. Here are some details on this process:

Articulate 360 Teams: Managing Users, Groups, and Admins

Please note, content is tied to each individual Articulate ID. You will need to decide what happens to the content when you remove a user from your team. 

For example:

• Remove Catherine from the team, do nothing with content (this keeps it with your Articulate ID).
• Add the contractor to the newly available seat on the team.
• All work done by the contractor will be under their Articulate ID.
• Remove contractor from the team when work/contract is completed, transfer the content to Catherine.
  • Note: You will not be a member of the team, so you will have to follow the instructions here:
    How do you transfer content to a new user when you don't have an open seat to give them?
• All content pre-contractor and now from the contractor will be in Catherine's account.

Hi. If I remove my team member A and assign the license to team member B without transferring the contents to others, are there the contents still in the team member A account? and if team member A still have access to the contents?

Also, if I re-assign the license back to the team member A, can team member A make any changes on the previous contents and use the tool normally?  

Hello Sabongkoch, and welcome to E-Learning Heroes. 😊

Thank you for reaching out with a specific scenario you are concerned about.

1. If I remove my team member A and assign the license to team member B without transferring the contents to others:
   • Are there the contents still in the team member A account?
     Yes. If the content is not transferred, it will still be with the original Articulate ID.
   • Does team member A still have access to the contents?
     No. They will need a seat on the team to access the projects.
2. If I re-assign the license back to team member A:
   1. Can team member A make any changes to the previous contents and use the tool normally?  
      Yes. Once they have a seat on the team, they will be able to continue working on projects.

The user’s Rise 360 courses and Review 360 projects remain on our servers for at least six months. During that time, shareable links for the projects continue to work, so your team can still view them. However, no one will be able to edit or manage them.

If the user rejoins your team, joins another team, or buys an individual subscription with the same email address within six months, they’ll have full control of their Rise 360 courses and Review 360 projects again.

Articulate 360 Teams: Managing Content When Users Leave Your Team

Hi Leslie. Thank you for your response. It is very helpful. If the user rejoin after 6 months, what will happen with Rise 360 courses and Review 360 projects?

Hi Sabongkoch,

I'm glad that information was helpful. If more than six months pass, the courses are no longer on our servers, so they will not be able to edit or manage them.

Hi all, 

We have brought Articulate team license for 1 seat, but the problem is mail ID on invoice is deactived 2 month back, how to transfer this license to other ID?