Forum Discussion
Articulate 360 Will Not Open
Hello Alla,
I appreciate you letting us know that you're experiencing the same issue.
There is an additional update to the desktop app:
Articulate 360 Desktop App Version History
We have not heard back from Ken yet, so I'm happy to share some information to get you started with the troubleshooting.
How to Solve an Error Installing, Updating, or Uninstalling Articulate 360 Apps
If you'd prefer to work with our support team, you can contact them directly.
I am working on it from the email sent. I have had to do a few testing things unrelated on our LMS which is a big thing for us at the moment, so I had to sideline this for a bit. I should get to the list of things to do today though.
The problem is happening again. It wants to update, I select the prompt or hyperlink, but articulate will not open in order to update. Now I have to uninstall and reinstall again. How do I get the articulate app to open when this happens?