Forum Discussion
Articulate 360
Thanks for getting back to me. Two main problems.
1. I can't preview courses as it gives me an error. The pop up screen tells me to fill in the info about the error but it won't work either because when I hit the send button, nothing happens.
2. Everything was pretty slow up until this afternoon (I'm in Rome) when I had to get my computer looked at and reformatted. It seems a little bit better but not exactly lightning fast. My computer is top of the range with 16g ram and i7 processor.
Not sure if I can add anything else. I did send a screenshot earlier.
Thanks and I look forward to working on it.
Robert on mobile device.
Hi Robert,
Did you try previewing after getting your computer looked at? You mentioned sending a screenshot and if you did so via am email attachment when responding in the E-Learning Heroes community that would not be visible here in the forums. You'll need to visit this page to attach a file. I did see that you're in a Support case as well ( #00955776) so I'll continue to follow along in your case as well - working with our Support Engineers will be best to troubleshoot this.
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