Forum Discussion

amungall77's avatar
amungall77
Community Member
2 months ago

Articulate freezes whenever I try to access the Content Library tab.

Hello everyone,

I’m currently using a trial of Articulate 360 on my Mac, which I activated on November 12th. Everything worked perfectly for the first three days.

However, when I opened Articulate today and tried to access the Content Library tab, the program froze. I’ve restarted and shut down my laptop multiple times, but the issue persists. Every time I click on the Content Library tab, it freezes again.

Any advice or suggestions would be greatly appreciated!

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    2 months ago

    Hi amungall77,

    I'm sorry to hear about the trouble with the Content Library tab. I see you've also opened a support case and connected with my teammate, Lejan. He recommended adding these domains to your organization's allowlist.

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

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