Forum Discussion
articulate installs but can't login
HI,
I've had this installed on my former laptop (new laptop) and getting this error with articulate installed (haven't added storyline or other apps yet)
http://127.0.0.1:49360/
this gives me ...
Hi Everyone!
Good news! I'm happy to share that we fixed the issue where you couldn't use your default browser to sign in to the Articulate 360 desktop app.
If you’re still experiencing this issue. Here’s how to fix it:
- Uninstall the previous software update (build 1.86.32028.0).
- Download the latest Articulate 360 desktop app here: https://360.articulate.com/downloads
- Go to where you downloaded the file (usually the Downloads folder), then right-click the articulate-360.exe file and choose "Run as administrator."
- Launch the Articulate 360 desktop app and sign in via your browser.
Let me know if you have any questions. I'm here to help!
I had the same problem just today, on Windows 10. I was finally able to fully install the apps by doing the below. I'd suggest giving it a try.
1) Do not go to 360.articulate.com and click the link to the installer on the Articulate 360 site (bottom right hand side) - it takes you to a problematic URL, that doesn't connect.
2) Log out of the Articulate 360 site, bring a new window and type up https://360.articulate.com in the URL field; only then click the "Download desktop apps" button at the bottom right of the screen. This is what did it for me.
