Forum Discussion
JohnAnderson-01
8 months agoCommunity Member
articulate installs but can't login
HI,
I've had this installed on my former laptop (new laptop) and getting this error with articulate installed (haven't added storyline or other apps yet)
http://127.0.0.1:49360/
this gives me ...
- 8 months ago
Hi Everyone!
Good news! I'm happy to share that we fixed the issue where you couldn't use your default browser to sign in to the Articulate 360 desktop app.
If you’re still experiencing this issue. Here’s how to fix it:
- Uninstall the previous software update (build 1.86.32028.0).
- Download the latest Articulate 360 desktop app here: https://360.articulate.com/downloads
- Go to where you downloaded the file (usually the Downloads folder), then right-click the articulate-360.exe file and choose "Run as administrator."
- Launch the Articulate 360 desktop app and sign in via your browser.
Let me know if you have any questions. I'm here to help!
DavidCarr
8 months agoCommunity Member
I'm using Chrome (have been for years) and this is a new problem. I used Storyline fine last week but I'm getting the message "This site can’t be reached127.0.0.1 refused to connect." whenever I try to open a Storyline project and get forwarded to Articulate360 to force log in.