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JohnAnderson-01's avatar
JohnAnderson-01
Community Member
8 months ago

articulate installs but can't login

HI, I've had this installed on my former laptop (new laptop) and getting this error with articulate installed (haven't added storyline or other apps yet) http://127.0.0.1:49360/ this gives me ...
  • StevenBenassi's avatar
    8 months ago

    Hi Everyone!

    Good news! I'm happy to share that we fixed the issue where you couldn't use your default browser to sign in to the Articulate 360 desktop app.

    If you’re still experiencing this issue. Here’s how to fix it:

    1. Uninstall the previous software update (build 1.86.32028.0).
    2. Download the latest Articulate 360 desktop app here: https://360.articulate.com/downloads
    3. Go to where you downloaded the file (usually the Downloads folder), then right-click the articulate-360.exe file and choose "Run as administrator."
    4. Launch the Articulate 360 desktop app and sign in via your browser.

    Let me know if you have any questions. I'm here to help!