Forum Discussion
articulate installs but can't login
HI,
I've had this installed on my former laptop (new laptop) and getting this error with articulate installed (haven't added storyline or other apps yet)
http://127.0.0.1:49360/
this gives me ...
Hi Everyone!
Good news! I'm happy to share that we fixed the issue where you couldn't use your default browser to sign in to the Articulate 360 desktop app.
If you’re still experiencing this issue. Here’s how to fix it:
- Uninstall the previous software update (build 1.86.32028.0).
- Download the latest Articulate 360 desktop app here: https://360.articulate.com/downloads
- Go to where you downloaded the file (usually the Downloads folder), then right-click the articulate-360.exe file and choose "Run as administrator."
- Launch the Articulate 360 desktop app and sign in via your browser.
Let me know if you have any questions. I'm here to help!
I'm not sure if this is the EXACT same issue, but since last week, I'm not been able to log into the Articulate 360 desktop app. It routes me to the website, I log in successfully, then the app thinks for a moment, then goes back to the message "You're being redirected to your web browser to sign in." With the only option being to click "Start Over", which takes me on the journey back to the website again. Dead in the water here....
