Forum Discussion

KajDekkers's avatar
KajDekkers
Community Member
4 months ago

Articulate Localization - Shrink Text on Overflow Bug

Hi all, Articulate Localization is a dream come true that my team and I have been waiting for for years. We are however running into an issue/bug in Storyline 360 with 'shrinking text on overflow' ...
e-learning development
localization
storyline 360
jhoog1's avatar
jhoog1
Community Member
3 months ago

+1 - please fix. Localization is a great time saver, but having to manually correct text boxes in 7+ languages undoes all time savings.

  • PapaJohns's avatar
    PapaJohns
    Community Member
    3 months ago

    StevenBenassi​ can we receive a formal reply on this issue, as we currently are unable to use Localization because the text does not shrink (or grow) for various languages other than the 'base' language.

    • KellyAuner's avatar
      KellyAuner
      Staff
      3 months ago

      Hi, everyone!

      I'm happy to jump in here. The affected text boxes are likely set to autofit based on the source language text. If the corresponding text in a translation is longer, scrollbars will appear to prevent text from overlapping or being cut off, ensuring that all content remains accessible. If you want to remove the scrollbars, please make sure the text box is set in the source language to "Do not autofit" or "Fixed size," then manually adjust the shape.

      I understand manually adjusting these can be time consuming and we truly appreciate your honest feedback. I've shared your comments with our product team!

      • KajDekkers's avatar
        KajDekkers
        Community Member
        3 months ago

        Hi Kelly, thanks for joining the topic.

        I see my trial ended and I can't use the Localization tool anymore. So I created a new account to use the trial again, but unfortunately that doesn't work so I can't record proof for you. 

        I can assure you that the texboxes were not set to 'Autofit' as you can see on the first screenshot. The setting was set to "shrink text on overflow". This functionality prevents the scrollbars from appearing in the first place.

        To reiterate; the text in the source language shrinks when you add more characters then what fits in the text box. The subsequent translations based on the source language do not shrink on overflow. As you can see in the first and second screenshot, the option "Shrink text on overflow" is selected, but the Ukrainian text does not shrink and scrollbars appear out of nowhere.

        The reason we want to use "Shrink text on overflow" is because we don't want to adjust every textbox manually (if we have to do that, there is no time advantage anymore). 

        Hope to hear from you soon.

        Regards, Kaj

        p.s. can you also ask why my question (sent via question form) about pricing on Localization hasn't been answered yet?