Forum Discussion

GavinHenry's avatar
GavinHenry
Community Member
3 years ago

Articulate Review is taking longer than usual to publish content

I'm having an issue publishing to review today, things that once took a couple of minutes seem to be taking 20-25 minutes. Currently seeing this message:

"This item is still processing and will be shown here automatically when ready."

Not sure what to do, can anyone help?

    • GavinHenry's avatar
      GavinHenry
      Community Member

      It's a strange one because I published some content earlier this afternoon, but since 1:30pm GMT this message has appeared every time I've tried to publish something.

  • Hi, everyone,

    I'm sorry to hear you're unable to publish to Review 360! We're currently investigating an outage that affects publishing from the desktop apps to Review 360. You can stay up to date on our progress and subscribe for updates on our status page:

    Articulate Status

    I'll also come back to update this discussion when a fix is in place!

  • Hi, everyone!

    As promised, here's the update: Review 360 is now working normally, and we're monitoring carefully. 

    Please let us know if you're still running into issues.