Forum Discussion
Articulate Review: Passwords Being Required
Hi All,
I'm encountering the same challenges discussed here. No Password was set, and the intended Review Users do not currently have an Articulate Account. I've also tested using my Work Laptop, and a work specific email; neither of which has ever been associated with an Articulate licence.... yet a Password and email sign in is required.
My frustration here is whether or not the User ever had an account (potentially a Trial Membership) for a short period of time (and maybe years ago), the premise of Review, and the Sales pitch behind it, is that "Development is Global, and Review provides a centralised platform regardless of whether you're with Articulate or not"... There's certainly nothing in the glossy language I've seen that confirms that ones historical trial might be used as a 'welcome back, and possibly buy my product this time' marketing tool via the sign-in method and reasoning discussed by the staff in this thread. Instead, I was under the impression that I, as a licenced user, can build my course, publish it, and invite my team to review without any strings, passcodes, tricky marketing methods, and endless gateways of sign in attached. Just share the link and go... Rise allows this approach, so why doesn't Review??
As an aside, the commentary in other posts suggesting that emails are required so no posts can be 'anonymous' seems a little disingenuous to me... what does Articulate do with the emails provided that non-Articulate Users sign in with? From a Corporate Privacy standpoint I need to be transparent with my team (i.e. are they suddenly going to be receiving emails from Articulate after logging in to comment?)
- Crystal-Horn7 years agoStaff
Hi there, Aaron. When you click a link to view content in Articulate Review, you'll land on a screen that looks like this:
I opened that link in a private browsing window so that I'm not signed in anywhere. I think you're referring to the Sign In button at the top right of the screen. To view the content or to make comments, you don't need to click that Sign In button. Just start interacting with the course to review it.
So, why is the Sign In button there? Because this content is hosted on the Articulate 360 site, it includes the option to sign into 360 if you are a member. Can you let me know if you or your reviewers are having problems viewing the content without using that Sign In button?
We require an email address to post comments for two reasons: We use it to identify who made the comment for the course author. We also use it to email notifications specific to that content item if there's a reply to the comment. Apart from the content they're reviewing, people without Articulate IDs making comments will not receive any other kinds of emails from Articulate.
I can understand your concern about what we do with your reviewers' information. We take security seriously around here, so if you have any further questions, we're happy to answer! In the meantime, I'll share feedback about the confusion with the Sign In button at the top.