Forum Discussion
Articulate Review: "Your computer seems to be offline."
Hello! A colleague of mine is attempting to review a course built with Storyline. Unfortunately, when she adds comments, she keeps getting messages stating "Your computer seems to be offline. We'll ...
Hi Teresa,
Thanks for reaching out!
If you're only encountering the behavior while connected to your VPN, reach out to your network admin and ask them if they've made any recent changes to their VPN configuration. If yes, ask them to reconfigure the VPN to allow connection to Articulate's endpoints. You can test if the issue is the VPN by disconnecting from the service and checking to see if this allows you to connect to Review 360 without issue. If the issue persists, reach out to our support team here so we can take a closer look at the behavior.
