Forum Discussion

PeterMlot's avatar
PeterMlot
Community Member
4 months ago

Articulate Rise - embed video not working

Hi -    I am revising an Articulate Rise course developed by my team about 5 years ago.  All of the text/image based changes have been fine to implement, but I am trying to update/revise an embed...
rise 360
KellyAuner's avatar
KellyAuner
Staff
4 months ago

Hi PeterMlot​,

Thanks for reaching out about this!

The first step is to confirm that the URL is publicly accessible, which is sounds like you've done. It's possible the website has updated its privacy settings or added new restrictions, which is blocking the direct embed.


In addition to adding the URL as a hyperlink in your text, you could also embed the link using an iFrame. You can learn more about embedding web content in Rise 360 here, and please let me know if you have any questions!

  • tjniko's avatar
    tjniko
    Community Member
    4 months ago

    Now I am having the same issue. I'm trying to link to an internal Sharepoint. The urls work fine in a button block but not in the embed block, either with or without the iframe tag.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      3 months ago

      Hello tjniko​, 

      Thanks for following up! As my colleague Kelly mentioned, it’s good to double-check that your internal SharePoint link allows external embedding. Even if it was public, updated privacy settings or new restrictions could block the embedding. I recommend contacting your SharePoint admin to confirm. 

      Please let us know if you have any other questions! 

      • glad's avatar
        glad
        Community Member
        7 days ago

        HelloLucianaPiazza​ 

        I’m having a similar issue. I have imported a video to which I added subtitles and chapters from STREAM to Rise with an embed link. The video and subtitles work fine and are accessible but the chapters disappeared. I keep on generating them on RISE but it does not work. What to do please? 

  • PeterMlot's avatar
    PeterMlot
    Community Member
    2 months ago

    HI,

    I am now working on revising another course where I am attempting to replace an old embedded webpage with a new link to be embedded. I am  using the embed tags but I am still getting an error saying the website will not connect. Given that other old embedded content from the website is working, shouldn't this new link work as well?

    Thanks,

    Peter