Forum Discussion

PeterMlot's avatar
PeterMlot
Community Member
4 months ago

Articulate Rise - embed video not working

Hi -    I am revising an Articulate Rise course developed by my team about 5 years ago.  All of the text/image based changes have been fine to implement, but I am trying to update/revise an embed...
rise 360
tjniko's avatar
tjniko
Community Member
4 months ago

Now I am having the same issue. I'm trying to link to an internal Sharepoint. The urls work fine in a button block but not in the embed block, either with or without the iframe tag.

LucianaPiazza's avatar
LucianaPiazza
Staff
3 months ago

Hello tjniko​, 

Thanks for following up! As my colleague Kelly mentioned, it’s good to double-check that your internal SharePoint link allows external embedding. Even if it was public, updated privacy settings or new restrictions could block the embedding. I recommend contacting your SharePoint admin to confirm. 

Please let us know if you have any other questions! 

  • glad's avatar
    glad
    Community Member
    8 days ago

    HelloLucianaPiazza​ 

    I’m having a similar issue. I have imported a video to which I added subtitles and chapters from STREAM to Rise with an embed link. The video and subtitles work fine and are accessible but the chapters disappeared. I keep on generating them on RISE but it does not work. What to do please? 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      7 days ago

      Hello glad! Thanks for reaching out! It sounds like the chapters are the only functionality that isn't carrying over. If I remember correctly, chapters are associated with the Player, so they don't get embedded. 

       

      As a workaround, you could try exporting the Stream video to mp4 so that you can import it into your Rise 360 course? I'd be interested to know if that helps the chapters remain.