Articulate Rise 360 - is the system down right now? cannot access our courses

I'm getting the 504 message too

• Eric Santos - is there an ETA / Update to provide us all?

Cannot access RISE as of 3/7/2024

Hi! We also have the same issue. 504 gateway time-out error. Is there any update on a resolution? Thanks.

I'm having the same issue as everyone else here and have tried the recommended solutions to no avail. Any ETA on when this will be resolved? 

@Eric Santos are we able to get an update as to when this issue will be fixed? 

This is the error I'm getting. I did clear my cache, still getting the same message.

My organization is getting the 504 error today. Worth nothing--we are based in the US. However, we have consultant colleagues that also develop in Rise who have not had issues, and they are mostly based out of India.

Big shout-out to the team at Articulate working to resolve these issues this week. I'm sure this is not ideal and not easy; thank you for working hard to get us all back up and running!

Hi, any idea when this should be resolved? It was fine for a few hours yesterday but it's now back to the Gateway 504 error again. 

This has been going on for 3 days now. Any news on when we will have a resolution?