Forum Discussion
Articulate Rise not saving progress for learners
Hello Articulate Community! I am working on publishing a number of course using Rise to our LMS (Moodle) and am hoping to improve the experience from my last set of courses. In my last courses -...
Hi Crystal and Nicole,
Are either of you able to share the outcome of this case? Were there any changes that helped ensure progress tracking is saved? I posted a similar thread over a year ago:
https://community.articulate.com/discussions/rise-360/rise-progress-not-saving-in-moodle-lms
Cheers,
Mish
Hi there, Mish. The first step in troubleshooting we took was to compare how the course behaved in SCORM Cloud. I'm not sure if the issue is resolved on Nicole's end.
This article gives a comprehensive breakdown of how each SCORM standard handles reporting success and completion.
Are you having issues with learners resuming your course where they left off? Or are they finding that when they complete a course, it is not registering as complete in the LMS?
We aren't really looking at completion as we're only using Rise to deliver learning content rather than assessment. The problem we had sounds the same as Nicole's – students go in, complete a number of pages (which are ticked off in the side menu), leave, and then when they come back the course doesn't remember the last page they were on and the previously complete pages are no longer ticked off.
Thanks for clarifying, Mish. As long as students are logged into Moodle with their credentials, their courses should resume when they revisit them. This article dives deeply on the mechanics of getting a course to resume.
You can enable debug mode on a course and test it in Moodle to see if the resume data is flowing properly. We're always happy to help if you want to work one-on-one, too!
