Forum Discussion

LaurenThomson-9's avatar
LaurenThomson-9
Community Member
2 years ago

Learner Link

Hello,

We have been using Rise to create User Guides and placing them on our company intranet, using the preview URL with success for a couple of years.

But I have found recently that learners are being asked to create a Articulate account so they can view the preview.

Can any one provide some advice on what I am doing wrong?

Many thanks,

Lauren

rise 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Lauren, 

    Thanks for reaching out!

    Viewing a Rise 360 share link doesn't require an Articulate ID. Anyone with access to a Rise 360 share link can open the link on a browser, and the course will preview. You can test this behavior by taking a sample share link of one of your courses and opening it in your browser's private or incognito window to see if the course will open. 

    Try checking the links that you are sharing with your learners to see if they are proper Rise 360 share links. Also, I'd like to note that share links are only recommended to be used to give stakeholders a way to preview your course. We suggest publishing your Rise 360 courses to web instead and hosting them on webservers. 

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