Forum Discussion
Hi LearningAtWorley!
I'm so sorry about the snag!
We're hard at work on a fix for this as we speak. I'll circle back here to let you know as soon as we're back up and running!
For up-to-the-minute updates, please subscribe to our Articulate Status Page: https://www.articulatestatus.com/
Hi LearningAtWorley!
AWS is back up and running normally, and we're monitoring it carefully! Could you try to access Text-to-Speech now and let us know how it goes?
- MikeLaskyCommunity Member
This error is NON-STOP today.
- AngelaGrassetteCommunity Member
AGREED. Please help.
- KyleChambers-e2Community Member
Yes, same here - please get it fixed! Thanks
- JosieWentworth-Community Member
Same issue here...still happening.
- BernieMaxfieldCommunity Member
yup. Me too!
- JonMonCommunity Member
Same - Having this happen for several days now. Attached is a screen shot and an error log generated.
- DonnaGroomCommunity Member
Same issue. Just started today.
Hi everyone,
I'm sorry for the trouble. We had a confirmed issue with text-to-speech yesterday, but our engineering team already worked on a fix. Let us know if you still need help with the issue; we're happy to help!
- MikeLaskyCommunity Member
Thanks for the response. It is still giving me the same error today.
Sorry to hear you're still running into this error, Mike. I can insert text-to-speech audio on my end without issues.
If repairing Storyline doesn't improve things, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
- MikeLaskyCommunity Member
So far, so good. The first 2 times of the day failed, and I'm sailing now. Thank you.