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ChiragS's avatar
ChiragS
Community Member
5 months ago

Articulate storyline publishing Error

Hello,

 

I am trying to publish a course but it is showing me an error pop-up saying "Were sorry, something went wrong with Articulate Storyline and it might close. You can help up fix this bug by sending us information on what went wrong. "

I have done all possible fixes like reboot, uninstall/install, importing slides into a new file, etc but still getting the same error.

Can you please help me resolve this?

Regards

Chirag

storyline 360

1 Reply

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  • EricSantos's avatar
    EricSantos
    Staff
    5 months ago

    Hi Chirag, 

    Sorry for the trouble publishing your Storyline file. I understand how frustrating that can be, and I appreciate the troubleshooting you've already tried.

    Most publishing issues I've seen are caused by something in the file—a corrupt element or a misplaced trigger. Will you be willing to share your Storyline project with us so we can look at it? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.

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