Forum Discussion

EmilyDeaton's avatar
EmilyDeaton
Community Member
3 months ago

Rise/Articulate site down

I am not able to get the Rise 360 homepage to load, and my team mate is unable to use any AI features. I just got logged out of my account and now I am unable to sign in becuase of an error message.  

Is anyone else having trouble today? I am supposed to be showing off the new AI features to try to convice upper management to upgrade us today. 😐

ai assistant
Articulate 360
rise 360
    • EmilyDeaton's avatar
      EmilyDeaton
      Community Member
      3 months ago

      Thanks, I didn't see any other posts about it initally, and just found out about the Articulate Status website! 

      • EricSantos's avatar
        EricSantos
        Staff
        3 months ago

        Hi everyone,  🎉

        I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption.

        Let us know if you still have issues, and we’ll work closely with you.

  • ArticulateUser9's avatar
    ArticulateUser9
    Community Member
    3 months ago

    I am unable to log in. I cleared cache and history on multiple browsers and the issue persists. 

  • EricSantos's avatar
    EricSantos
    Staff
    3 months ago

    Hello everyone,

    We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

    I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

    If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

Related Content