Forum Discussion

KirstyTeare's avatar
KirstyTeare
Community Member
5 months ago

Assessment is not moving to next block in Rise/ question banks taking long time to insert or not at all.

Hello  I am experiencing a couple of issues around assessments and question banks.  1. When adding a question bank to Rise, it take a long time and sometimes doesn't add, meaning the course says...
Rise 360
JoseTansengco's avatar
JoseTansengco
Staff
5 months ago

Hello Kirsty,

Sorry to hear that you ran into this nag. 

I'd like to ask a few questions to clarify your experience: 

  • Have you tested the behavior in a different browser to see if doing so fixes the issue?
  • How did you test your course? Did you publish to web, LMS, or Review 360?
  • Do you have a lesson or any block placed after your quiz?

Alternatively, would you be willing to share a copy of your Rise 360 by opening a support case so we can take a closer look at the behavior your reported? 

Looking forward to hearing from you!

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