Forum Discussion
At what percentage of negative course feedback do you update a course?
We create and publish eLearning for external customers, and these customers can voluntarily provide comments via a free-text field. At what point would you act on a common complaint and update the c...
We update courses that score below 3.75 on a 5-point scale over a year timeframe. Then we have a 2-year or 3-year update cycle depending on the course.
