Forum Discussion

SergeBenamram's avatar
SergeBenamram
Community Member
2 years ago

Attachment problem

Hi, I recently have a problem with attachment files in SL360 modules, the file in attachment is missing in the module, can you fix this problem please? Thanks
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi Serge, 

Thanks so much for reaching out. Happy to help!

In order to assist you further, I have a few questions: 

  • Which version of Storyline 360 are you currently using? (Our most recent release is (Build 3.73.29831.0)
  • What kind of file are you trying to attach to your course? 

Feel free to share your Storyline file here in this thread or privately in a support case. We'd be happy to take a closer look at your specific setup! 

  • SergeBenamram's avatar
    SergeBenamram
    Community Member
    2 years ago

    Hi,

    Thanks for your quick answer !
    My SL version is the last one and the file I have attached is a pdf file.
    In fact, this morning the problem has been resolved, I have reduced the file name from around 50 to 40 signs, so maybe it was the problem, I don't know but now it works ;)

    Bye

    Serge

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