Forum Discussion

JustinLloyd's avatar
JustinLloyd
Community Member
13 years ago

Audio Cuts out on random slides

HI there. We have an issue where the audio cuts out on random slides. For example: In one upload slides 5 and 8, the audio will cutout half way through. But it will always be slides 5 and 8 that cu...
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MariaCS's avatar
MariaCS
Staff
5 years ago

Hi, Lisa.

Thank you for reaching out! 

I'm sorry to hear you're experiencing issues with audio when publishing to an LMS! For testing purposes, have you attempted to publish it for the web to see if it works as expected?

My initial recommendation when publishing to LMS would be to test your course with SCORM Cloud. Check out this step-by-step article!

If it works as expected in SCORM Cloud, I advise you to reach out to your LMS for more information, as it could be an issue on their end. 

If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.

Let me know if this works!