Forum Discussion
Audio does not resume when user resumes course in LMS
I have a course in Storyline 360 with slides including audio on each slide. Everything works when playing the course straight through in the LMS. However, if the user closes the course part way thro...
Same problem. Can't use Prompt to resume because of issues with LMS. Followed these steps to no avail:
- Set the Slide Properties to "Resume saved state."
- Put the audio on a layer. Set the Slide Layer Properties to "Reset to Initial state." Add a trigger that hides the layer when the layer's timeline ends.
- Add a "show layer __ when the timeline starts on this slide" trigger on the base. (Weird but true: a "when the timeline starts on this slide" trigger runs every time the user visits the slide—even if it is set to "Resume saved state."
Desperately seeking solution.
Hi BillDeConcini-a,
Thanks for reaching out and detailing the troubleshooting steps you've already tried. I understand how this could be frustrating. Are you comfortable sharing your file with our team? I'd be happy to test it on my end and will delete from our systems once troubleshooting is complete!