Forum Discussion

NiamhMcNamara's avatar
NiamhMcNamara
Community Member
3 years ago

Audio Issue - Storyline 360

Hello!

A colleague and I are experiencing issues with audio on a Storyline project. We are recording audio for slides directly in Articulate storyline. These audio files are taking some time to load to the projects slides. When making edits to the the audio, the files are failing to save down with a blank audio line appearing on the storyline view (error attached).

Thanks,

Niamh

storyline 360
  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    3 years ago

    unfortunately this "Error Report" is not very helpful (thanks Articulate) - the important informations comes only when you click on the blue text "information".

    Jürgen

  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Niamh,

    Welcome to the E-Learning Heroes community!

    I see that you’ve reached out to our Support Engineers, and are working with my teammate, Luiza. You’re in great hands! We’ll continue the conversation in your support case.

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